PERI has several years of experience providing energy and utility companies with high end, high value software solutions in areas of customer relationship management, billing, accounting, asset and issue management, utility data management and business intelligence. PERI energy team have vast and strong knowledge and experience in designing, building, deploying and maintaining powerful software solutions and tools in the areas of AMI/AMR, Smart Grid, Enterprise wide utility Business Intelligence, as well as Data acquisition and Aggregation systems. PERI provides utility companies with tools for all aspects of business operations. This includes innovative and flexible software solutions and tools supported by a full-time team of dedicated personnel. It also includes intelligent platforms that are scalable for all types of deployments.
PERI also has expertise in Utility Business Analysis and Intelligence solutions including custom applications and tools to manage acquired periodic data for multi-dimensional analysis. This encompasses the ability to analyze granular data, pre-processed data, post-processed data, historical data; and in any grouping, hierarchy, and/or dimension (meter level, group level, circuit level, customer level, system level, etc.), can yield trends, comparisons, time-dependent occurrences and event-dependent occurrences. These tools and solutions provide management with invaluable business information from those formerly un-interpretable data. Some of PERI utility services and solutions allow users across the enterprise to view and manage bills, as well as address service issues including new and terminating connections. These features also provide customer service representatives the information they need to effectively and efficiently handle customer support issues immediately.
Solutions offered by PERI energy team:AMI/SMART METER
PERI is developing AMI solutions that are simple, scalable and cost effective. The solution includes multiple hardware and software components depending on specific utility client requirements. PERI is involved in all aspects of AMI solutions including but not limited to AMR (Automated Meter Reading) / AMI, Handheld Selection, AMI Solution Architecting, Smart Meter OEM Device Fabrication, Meter Certifications, Firmware, API and Interface Development, Security Implementation, Central Data Management systems, Meter Data Collection & Management, Concentrator/Collector System and Smart Meters/AMR.SUPERVISORY CONTROL AND DATA ACQUISITION (SCADA)
PERI business solutions in the Utility space include but not limited to Supervisory Control and Data Acquisition (SCADA) systems. PERI SCADA experience includes supporting clients with complete solutions, relocation, system maintenance, upgrades and migrations that are both vendor independent and vendor specific SCADA solutions. PERI helps Clients assist in planning, procurement, implementation, integration, security and regulatory compliance of SCADA systems.CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
End to end application development from project planning to user training using Business Intelligence (BI) dashboards on SAP and legacy data. The solutions include analyzing system traces and providing security infrastructure to customer data. They also include development of customized tools to identify, analyze and resolve all SOD, SOX and audit issues.CUSTOMER INFORMATION SYSTEM & LEGACY INTEGRATION
Architected and managed PMO of a 3 million customer base enterprise. The solution included performance tuning in data acquisition, reporting and monitoring notifications. End to end solution delivery and PMO were completed with detailed action plan, scope, schedule and actions to develop business cases and implemented new SAP dimensional products (SEM, BW and EP). The solution also included training, reporting and knowledge dissemination throughout the organization.SAP ROLL OUT
Functional and technical roll out by designing and developing MM, IM and AR modules. The engagement also included requirements gathering, functional & technical design documents and project management. Teams also worked on creating and activating transfer structures, transformations, transfer rules, communication structures and update rules.SAP-CRM IMPLEMENTATION
SAP-CRM functional design solutions encompass full life-cycle implementation including detailed analysis sessions with end users and business subject matter experts; and later configuring and implementing SAP-CRM functional modules. Modules included sales planning, order management, account and contact management and commission management.CALL CENTER SUITE
Designed and developed a solution that efficiently shares data across various business units with customized tools to manage data from disparate sources. Provide customer communication tracking and account solutions that assist in making critical decisions based on current information.
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